As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
A.
Stories, Vulnerability Tasks, Enhancements.
B.
Incidents, Problems, Change.
C.
Decision, Risk, Requirements.
D.
Project, Defect, Requests.
Correct Answer: C
Explanation:
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand: Decision: A decision that affects the demand or its outcome2. Risk: A risk that could impact the demand or its outcome3. Requirement: A requirement that defines the scope or functionality of the demand4. The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
Question #2 (Topic: demo questions)
Which demand category would a demand manager select, if they need to create an enhancement?
A.
Defect
B.
Change
C.
Operational
D.
Strategic
Correct Answer: C
Explanation:
In ServiceNow Demand Management, an enhancement request is typically categorized as an Operational demand because it represents an improvement or extension to existing services or functionality rather than a new strategic initiative, defect correction, or change management activity. Operational demands focus on day-to-day improvements and incremental enhancements to existing capabilities.
Question #3 (Topic: demo questions)
What role can configure the default columns in the project planning console? Choose 2 answers
A.
it_pps_admin
B.
it_project_manager
C.
it_console_admin
D.
admin
Correct Answer: A, D
Explanation:
According to the ServiceNow support article1, the it_pps_admin role can configure the default columns in the project planning console by modifying the pm_project_planning_console list view. The admin role can also do this, as well as any other configuration on the platform2.
Question #4 (Topic: demo questions)
The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?
A.
Journal.
B.
Reference.
C.
Conditions.
D.
List.
Correct Answer: B
Explanation:
According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from the cmn_department table. A reference field stores a link to a record on another table, rather than storing the data directly in the field2.
Question #5 (Topic: demo questions)
Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
A.
pm_project
B.
pm_toplevel_project
C.
pm_home_page_config
D.
project_template_config
Correct Answer: C
Explanation:
According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes: pm_project: Stores information about projects2. pm_toplevel_project: Stores information about top-level projects3. project_template_config: Stores information about project templates.