What are two components of Cisco VOS? (Choose two.)
A.
Finesse
B.
CCE
C.
CUIC
D.
CVP
E.
ECE
Correct Answer: A, C
Explanation not available for this question.
Question #2 (Topic: demo questions)
Which core components are required for calls that originate from Cisco Unified Communications
Manager to Cisco Unified CVP using Comprehensive mode when using microapps?
CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway
C.
CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gatewa
D.
CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
Correct Answer: C
Explanation not available for this question.
Question #3 (Topic: demo questions)
To which Cisco Unified Communications Manager configuration object should the call be transferred
to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?
A.
CTI route point
B.
Agent IP phone
C.
Route pattern
D.
Translation pattern
Correct Answer: A
Explanation not available for this question.
Question #4 (Topic: demo questions)
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
A.
defined as Configuration Based
B.
VMware vSphere is optional
C.
VMware vCenter is required
D.
defined as Rule Based
E.
VMware vSphere is required
Correct Answer: A, E
Explanation not available for this question.
Question #5 (Topic: demo questions)
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS
protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose
two.)